Our Promise

trust that we take your privacy seriously

Privacy Policy & Accessibility

Our Song Retreats operates this website under the following terms of use. By accessing or using the Our Song Retreats website, you accept these Terms of Use and agree to abide by the policies stated below.

Privacy Policy

At Our Song Retreats, we are committed to maintaining the privacy of our site visitors. If you have any questions or comments with respect to our privacy policy, please contact us.

Personal Information

This site does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. Our Song Retreats would only obtain this type of information if you volunteer it in contacting us.

Information obtained about visitors to this website is used solely by Our Song Retreats to respond directly to those visitors’ queries and requests, to contact you about developments at Our Song Retreats, and to aid in our own internal website traffic forecasting. We do not share, sell or supply voluntarily provided personal information to any third party except as may be required by law.

Email

Email sent to Our Song Retreats may be forwarded or shared with several staff members. This may expose the content of emails to third parties. Therefore, emails should not contain confidential or sensitive information unless the sender has a pre-existing relationship with the recipient of the communication that renders them contractually or legally obligated to keep the communication confidential, or unless communications are encrypted to ensure that no one but the intended recipient can read them.

Cookies, Links, and Downloads

Links to other websites are provided for your information and convenience only. We exert no control over content on these sites, and Our Song Retreats is not in any way liable for any loss or damage arising from browsing or using these sites, nor are we responsible for any content found therein.

Electronic files and software downloaded over the Internet may contain viruses and other risks, and Our Song Retreats makes no guarantee that files downloaded from our own or any linked sites will be problem- or virus-free.

Reliance and Warranty

We make every effort to keep our website as accurate as possible. We cannot guarantee, however, that all information on our site at any given time will be entirely accurate and up-to-date. The content of this site can change without notice and is provided without warranty of any kind. The content of this Web site is provided with the understanding that the authors and publishers are not herein engaged in rendering any professional advice or services.

Copyrights, Trademarks, and Reproduction

Content and images appearing on this site may not be reproduced for public or commercial use, in any medium, without prior written consent. To obtain permission to reproduce materials on this site for commercial purposes please contact us.

Accessibility Policy

Policy Statement

Our Song Retreats is committed to providing a barrier-free environment for our employees, clients, suppliers, visitors, and other stakeholders who enter our premises, access our information, or use our professional services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), Customer Service Standard, and the Integrated Accessibility Standards Regulation for Information and Communications Standards, The Employment Standards, and The Design of Public Space Standards.

Policy Purpose

Our Song Retreats has made a commitment to accessibility for everyone who uses our services. Our Song Retreats has identified that we have an important responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance with accessibility legislation by incorporating policies, procedures, equipment requirements, training for employees, and best practices.

How Are We Doing?

We’ve worked hard on the Our Song Retreats website and believe we’ve achieved our goal of an accessible experience. We monitor the website regularly to maintain this, but if you do find any problems, please contact jacelyn.holmes@oursongretreats.com.